Credit Card Call
This is a humorous call regarding a credit card account problem from a woman who died prior to the call:
Family Member: 'I am calling to tell you she died back in January.'
Citibank: 'The account was never closed and the late fees and charges still apply.'
Family Member: 'Maybe, you should turn it over to collections.'
Citibank: 'Since it is two months past due, it already has been.'
Family Member: So, what will they do when they find out she is dead?'
Citibank: 'Either report her account to frauds division or report her to the credit bureau, maybe both!'
Family Member: 'Do you think God will be mad at her?'
Citibank: 'Excuse me?'
Family Member: 'Did you just get what I was telling you - the part about her being dead?'
Citibank: 'Sir, you'll have to speak to my supervisor.'
Supervisor gets on the phone:
Family Member: 'I'm calling to tell you, she died back in January with a $0 balance.'
Citibank: 'The account was never closed and late fees and charges still apply.'
Family Member: 'You mean you want to collect from her estate?'
Citibank: (Stammer) 'Are you her lawyer?'
Family Member: 'No, I'm her great nephew.' (Lawyer info was given)
Citibank: 'Could you fax us a certificate of death?'
Family Member: 'Sure.' (Fax number was given )
After they get the fax :
Citibank: 'Our system just isn't setup for death. I don't know what more I can do to help'
Family Member: 'Well, if you figure it out, great! If not, you could just keep billing her. She won't care.'
Citibank: 'Well, the late fees and charges will still apply.'
(What is wrong with these people?!?)
Family Member: 'Would you like her new billing address?'
Citibank: 'That might help...'
Family Member: 'Odessa Memorial Cemetery, Highway 129, Plot Number 69.'
Citibank: 'Sir, that's a cemetery!'
Family Member: 'And what do you do with dead people on your planet???'
Enjoy and be joy-filled!
Donna Marie Laino, RN
Why Be Wacky?
My father used to always make us laugh growing up. He would tell funny jokes, one liners, funny stories and always seemed to be entertaining. My mom would always play music especially during a thunder storm. When the music was over, the thunder disappeared. My house was magical.
After I grew up, I became a Pediatric Nurse and used all kinds of funny things or toys in my practice to help ease children's fears and make their life fun even though they were in the hospital and sometimes very sick. I became real good at it. I would look for ways to become "outrageous" and bring life into people's worlds.
When I met Patch Adams I knew that I wasn't alone. Being "wacky" had a sacredness to it and I saw how it changed people's lives.
Once a fifth grader said to me, "Nurse Donna, you're not wacky today". I smiled when she began to explain how I had been just "ordinary" that day and not my wacky self. It was then I realized that being the "clown" or being "wacky" became an expectation and that when people saw me they wanted to have that "good feeling" all over.
When I was just plain Nurse Donna they didn't have that.
I went to Gesundheit! Institute and re-established who I was. I was transformed into "Gesoonie" the clown and I am featured in the documentary film "The Real Patch Adams". So far I have clowned on two continents (hoping to hit all of them!) and enjoy clowning and lecturing on humor.
Come join me and help transform the world........
Donna Marie Laino
P.S. I still laugh at my dad's same jokes when I hear someone tell them. Dad has passed on but I remember the jokes! We relive our time with dad each time we think of them! I miss you dad but I smile when I think of you. I am a chip off the old block. I feel honored to have been inspired by you. Thank you for being yourself. It has allowed me to be who I am and I am touching many people because of it.
I am spreading the JOY, one smile at a time!
After I grew up, I became a Pediatric Nurse and used all kinds of funny things or toys in my practice to help ease children's fears and make their life fun even though they were in the hospital and sometimes very sick. I became real good at it. I would look for ways to become "outrageous" and bring life into people's worlds.
When I met Patch Adams I knew that I wasn't alone. Being "wacky" had a sacredness to it and I saw how it changed people's lives.
Once a fifth grader said to me, "Nurse Donna, you're not wacky today". I smiled when she began to explain how I had been just "ordinary" that day and not my wacky self. It was then I realized that being the "clown" or being "wacky" became an expectation and that when people saw me they wanted to have that "good feeling" all over.
When I was just plain Nurse Donna they didn't have that.
I went to Gesundheit! Institute and re-established who I was. I was transformed into "Gesoonie" the clown and I am featured in the documentary film "The Real Patch Adams". So far I have clowned on two continents (hoping to hit all of them!) and enjoy clowning and lecturing on humor.
Come join me and help transform the world........
Donna Marie Laino
P.S. I still laugh at my dad's same jokes when I hear someone tell them. Dad has passed on but I remember the jokes! We relive our time with dad each time we think of them! I miss you dad but I smile when I think of you. I am a chip off the old block. I feel honored to have been inspired by you. Thank you for being yourself. It has allowed me to be who I am and I am touching many people because of it.
I am spreading the JOY, one smile at a time!
